FAQ

 

Q:  Can I place my order in advance? 

A: Yes.  As you complete your order there is a delivery date option.  If you have an event we recommend a delivery date of one or two days prior to the event.  

Q:  Do you offer weekend delivery?

A:  Unfortunately, due to Fed-Ex constraints we cannot offer weekend delivery.

Q:  When should I request delivery for a weekend event?

A:  We recommend Thursday or Friday delivery for weekend events.

Q:  Do I need to sign for the delivery?

A:  No, you do not need to sign for the delivery. 

Q:  How long will the oysters stay fresh?

A:  Oysters need to remain under 45 degrees to stay fresh so we ship our oysters in gel-packs that help this living animal stay cool throughout its journey.  Once you receive the oysters place them in a cool environment, such as the refrigerator or a cooler with ice.  As long as they remain cool you can expect them to stay fresh for up to two weeks. 

Q:  How will I know if an oyster is no longer fresh? 

A:  When an oyster "expires" the shell will start to open.  Before consumption make sure the shell is closed tight!

Q:  What happens if I do not put them in a cool environment right away?

A:  As mentioned we ship the oysters in gel-packs that help the oyster stay at the right temperature.  Depending upon the weather, the oysters should remain at temperature for a few hours.  In the colder months they will remain at temperature longer.   

Q:  Do you sell shucked oysters?

A:  Sorry, but no.  We believe that our oysters are best when eaten freshly shucked!